Accountancy
120
Agriculture, Fishing
2
Finance, Insurance
75
Call Centres
1
Catering & Hospitality
83
Construction, Property
123
Customer services
85
Defence/Armed Forces
64
Education
2
Electronics
62
Engineering, Manufacturing 145
Graduate, Trainees
68
Healthcare & Nursing
94
Human resources
69
IT & Internet
401
Legal
60
Management consultancy 61
Marketing, Advertising, PR 65
Media, Creative
8
Non-profit, Charities
0
Public sector & Services
5
Recruitment sales
82
Retail, Wholesale
78
Restaurant & Food Service 15
Sales
124
Science
23
Secretarial, Administration 26
Security
0
Senior appointments
14
Telecommunications
5
Transport, Logistics
5
Travel, Leisure, Tourism
19
Other
59
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 556 |
| Post:Technical Support Team Leader Oxfordshire
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Belfast
|
| The announcement text: |
Technical Support Team Leader Oxfordshire Salary Up to 32k Great Company Benefits
As an IT Technical Support Team Leader you will lead a team of IT Technical Support Analysts, promoting cohesive team working while providing technical support as the first point of contact to customers of this software company. Experience and skills needed.
Essential:
Experience of leading a team within a call centre or IT environment
Experience of supporting customers within an IT environment
Experience of working to defined levels of service delivery
Mentoring experience within a team
Experience of resolving team conflict
Experience of providing regular staff performance reviews
To be successful in this role, you will need to:
Have excellent customer service skills
Be able to balance time and resources across multiple teams while maintaining service levels
Be numerate and IT literate
Have team management and leadership skills
Be accurate and have an eye for detail
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
|
| Contact information |
| Employer: |
|
| Email: |
1339@cardiffcareer.informnow.com
|
| Phone: |
01636 686730
|
|
| |
Publication date: 2009-03-16 10:13:56
|
| |
|
|
